Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 11:17:07 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Good afternoon,<div dir="auto">I wanted to ask if my refunding process has started or not yet as I have handed the items back on the 16th of June and haven't had the refund yet.</div>
<div dir="auto">Thanks a lot in advance. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 14 Jun 2021, 4:15 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Norhan,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2656443