Subject: New Reply Received - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 11:03:14 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re:   Ticket comment <div>DEAR SPLASH TEAM, </div>
<div>COURIER GUY CAME AND AGAIN ASKING ME FOR RETURNED ITEMS, MANY TIMES I EXPLAINED THAT THE ITEMS WERE ALREADY RETURNED TO IBN BATTUTA CENTERPOINT SPLASH </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 1 Jul 2021, at 2:02 PM, Rain Dima-ala &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hello Team, <div>Ok what is the new return request for? have you tracked my return shipments already frm IBN?</div>
<div>Thanks <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 1 Jul 2021, at 12:31 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Rain,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2537800