Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 12:30:29 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I placed an order on 27th june. It was a click and collect order. Already paid for. But so far I haven't received any mail for collection. Its still under processing. 
Did receive the initial mail of successfully placing the order.
Order no: 8273672936
Why is there so much of a delay for click and collect. The order just needs to be packed. There is no need for any delivery person to be free to drop the package or anything.

Please see if you can move the order to the next stage fast else i will need to cancel and buy it from elsewhere. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2796195