Subject: New Reply Received - need escalation urgent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 11:08:50 +0000

Hi Ali Atef,  The customer has responded to the ticket.  need escalation  urgent  Ticket comment <br><div id="ymail_android_signature">Hello,</div>
<div id="yMail_cursorElementTracker_1624964248464"><br></div>
<div id="yMail_cursorElementTracker_1624964249047">Last one month I am getting this same stupid answer.</div>
<div id="yMail_cursorElementTracker_1624964309107"><br></div>
<div id="yMail_cursorElementTracker_1624964310390">I want  specific reason for this delay.</div>
<div id="yMail_cursorElementTracker_1624964358322"><br></div>
<div id="yMail_cursorElementTracker_1624964359279">Last one month youre did'nt giving answer to my question ?</div>
<div id="yMail_cursorElementTracker_1624964419714"><br></div>
<div id="yMail_cursorElementTracker_1624964420116">This is my last  mail  with frustating.</div>
<div id="yMail_cursorElementTracker_1624964699093"><br></div>
<div id="yMail_cursorElementTracker_1624964699493">Fayaz shaik</div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 29 Jun 2021 at 12:44 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9410738291"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Fayaz,<br><br>Thank you for your patience.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br>
</div></div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2648088