Subject: New Reply Received - Refund issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 08:43:43 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Refund issue  Ticket comment <div dir="ltr">Dear Sir</div>
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<div dir="ltr">Kindly requested to complete my refund at the earliest. Now its already taken 27 days since you processed my refund. However its not credited into my Account yet.</div>
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<div dir="ltr">And My bank has also no information from your side about refund. At my best understanding, the delay occurred with Centrepoint, not with  bank! </div>
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<div dir="ltr">Thanks for your prompt customer care.</div>
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<div dir="ltr">Yes, I have received your multiple mails that you will process it soon. But not done, sorry.</div>
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<div dir="ltr">Regards </div>
<div dir="ltr">Ashik</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Jun 2021, at 10:29 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi ASHIKRAHIM.<br><br>Thank you for reaching out to us with your concern.<br><br>We’re on it - and we’ll do our best to sort this out quickly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>​<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2745064