Subject: New Reply Received - Request to know credit note expiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 20:58:02 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Request to know credit note expiry  Ticket comment <div dir="auto">Reply sir waiting please</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jun 19, 2021 at 2:13 AM amtul sakeena &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTk4NDIxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zQ_kZaypiFoUucBQrhVmUXl13JEkg4OaIJsjQp4FZ-0" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTk4NDIyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YIo_8aJ3l11NeTp_40ODX9w7tO3UbsuPJjVyUai_1r8" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTk4NDIyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.x1mcqs9Qj6J85wrsETQkY9j2GtrMhDuA0b2MpOTBt8g" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTk4NDIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QCN4yuBZtjXuvHVAAr9UmuN5qKO8Ji7DNLoNYYYDHkk" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTk4NDIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VuFlSV9dJNX4xd2UAPayqU_xVgJvfwTeoZOl_OVOw4Q" style="width:750px;max-width:100%"></div>Hello Centrepoint</div>
<div dir="auto">         I’m ur regular customer I send u the voucher credit notes u can see my vouchers all r vanished these four r valid two r expire one is on April n one is on 16june this 16june I tried but it’s showed not valid on 16june night ntwrk issue from ur side plzzz it’s a request plz allow me to use these vouchers I’m out of country now in India since March my dad expired n stuck here plzzzz I’m ur regular customer plzzz allow me tu use these all vouchers help me plz I beg u.if I m in UAE I can use but I’m in India plzzz help me out dear allow me to use expired vouchers also n other four one it’s all to get her nearly 200dhrms vouchers plzz my husband scold me otherwise plzzz dear.kindly solve my issue as soon as possible.hope positive response that number on vouchers Centrepoint person wrote if number vanished u can see numbers n sign n we will accept they said plzzz dear go through that vouchers n solve my issue plzzz&#128591;&#128591;&#128591;&#128591;</div>
<div dir="auto">                                Thanking u.</div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Jun 18, 2021 at 10:33 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Amtul,</div>
<div><br></div>
</div>
<div dir="ltr">Thank you for your response,</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that we have checked your last 6 six months order details and refund but couldn't find any credit note with the no mentioned by you and it seems that these credit note are more than six months old, according to our policy all credit notes are valid only for six months ans should be used with in specific time period,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.</div>
<div dir="ltr"><br></div>
<div dir="ltr">* Terms and conditions regarding refund value,<br>1. This voucher code is valid till 6 Months<br>2. The voucher code can only be used once, on a single transaction – per head/credit card/registration. <br>
</div>
</div>

	

</div></blockquote>
</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2725440