Subject: New Reply Received - My order FC0612211000514
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 17 Jun 2021 06:02:10 +0000

Hi Ali Atef,  The customer has responded to the ticket.  My order FC0612211000514  Ticket comment <div>Hello </div>
<div>Thank you please chase as it’s very strange the order says delivered but I have not paid or received the delivery I also placed 3 other orders from different companies the same day and have received all of them using aramex and DHL </div>
<div>So am rather worried </div>
<div>Regards </div>
<div>Kerry Williams </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 16 Jun 2021, at 3:45 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<font style="vertical-align: inherit"><font style="vertical-align: inherit">Hi Kerry,</font></font><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div><font style="vertical-align: inherit"><font style="vertical-align: inherit">The Support Team</font></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2722468