Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 05:40:37 +0000

Hi Ali Atef,  
  The following message composed by you on ticket 2634417 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement – Late collection Order Date: May 16, 2021 Return Requests: May 18, 2021 Order ID: 9662888226 Return Tracking ID: RP0518210003869  Assistance required: Kindly update us regarding the return request and urgent collect from the customer to start the refund process.  Regards, Atef