Subject: New Reply Received - Re: You haven't collected order number 6312921649
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 04 Jun 2021 08:15:10 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: You haven't collected order number 6312921649  Ticket comment <div dir="auto">
<div>Attention needed!!</div>
<div dir="auto">Attached is the pictures of the ordered item and wrongly recieved item incase you missed it.<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 3 Jun 2021, 12:21 pm Najia Shaikh, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">You didn't understand what i meant.<div dir="auto">I said i have already collected that order but there is one article which i didn't order and i wish to get it refunded. </div>
<div dir="auto">I ordered unicorn headphone as shown on your application but recieved a white board instead of that headphone.</div>
<div dir="auto">Attached are the pictures of what i ordered and what i recieved.</div>
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<div dir="ltr" class="gmail_attr">On Thu, 3 Jun 2021, 12:09 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
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<br>​Hi Rayyan,</div>
<div dir="ltr">
<br>We're  sorry to hear that you wish to cancel your order.</div>
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<div dir="ltr">We can see the order has been placed on &lt;May 29, 2021&gt; with the order number  &lt;6312921649&gt;</div>
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<div>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
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<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.</div>
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<div>If you require any further assistance, please feel free to write back to us.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2662483