Subject: New Reply Received - Return req no. 1000913540
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 10:48:24 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Return req no. 1000913540  Ticket comment <div dir="auto">Dear team, </div>
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<div dir="auto">Return items collected by aramex today. Please arrange the refund amount at the earliest.</div>
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<div dir="auto">Regards</div>
<div dir="auto">Nancy</div>
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<div>On Tue, 1 Jun 2021 at 12:09 PM Nancy Lanzeer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNTU3NTkwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PUkM01Ge9dUVkkt_c99clj0Y8JK3nCF67LBbBIpTIyQ" style="width:462px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Tue, 1 Jun 2021 at 12:08 PM Nancy Lanzeer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear team,</div>
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<div dir="auto">Thanks for your update. Shipment still not collected by aramex. Pls follow up for the same.</div>
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<div dir="auto">Regards</div>
<div dir="auto">Nancy </div>
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<div dir="ltr" class="gmail_attr">On Sat, 29 May 2021 at 11:41 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nancy,<br><br>Thank you for your patience.<br><br>We apologize for the inconvenience you have faced.<br><br>Regarding the order 9659385659 We would like to inform you that a new return request has been created on your behalf, Please rest assured that our courier partner is going to contact you the soonest to arrange the collection.<br>The tracking NO is 46543987965<br>You can track from the following website <a href="https://www.aramex.com/us/en" rel="noreferrer" target="_blank">https://www.aramex.com/us/en</a><br><br>Please feel welcome to reopen this ticket or open a new one if you need any further assistance. <br><br>Thanks again for your cooperation!<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2596462