Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 11:23:11 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>
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Greeting </div>
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Sorry i was away from my email . The issue still not get not resolved and not get the final results.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 31, 2021 2:20:14 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Promotions or Gift Vouchers
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2618790</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Ali Atef : </div>
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Hi Adel,<br>
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<div style="box-sizing:border-box; word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div style="box-sizing:border-box; word-break:break-word">We sincerely apologize for any inconvenience caused, <br style="box-sizing:border-box">
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div style="box-sizing:border-box; word-break:break-word">We request you to please allow us some time so we can work on this and do the needful.</div>
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<div style="box-sizing:border-box; word-break:break-word">We appreciate your patience.</div>
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<div style="box-sizing:border-box; word-break:break-word">Your Friends,</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2618790