Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 16:52:04 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div><br></div>
<div dir="auto">Waiting for your reply <br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Sat, 29 May 2021 at 12:41 PM, Sidheekh A.P &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Do I have any option to drop the return to aramex branch.,if can I have any return number or anything related to give them while returning the return...or you may please arrange to pick it up....</div>
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<div dir="ltr" class="gmail_attr">On Sat, 29 May 2021 at 7:43 AM, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi Hi Sidheek,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pickup the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process. <br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. <br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2615608