Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 08:36:06 +0000

Hi Ali Atef,  
  The following message composed by you on ticket 2614996 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement – Late collection Order Date: 03/05/2021 Return Requests: 17/05/2021 Order ID: 9657994191 Return Tracking ID: RP051721001940  Assistance required: Kindly update us regarding the return request and urgent collect from the customer to start the refund process.  Regards, Atef