Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 11:28:12 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear qazi,</div>
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<div class="MsoNormal">We received below order and inform the customer.</div>
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<div class="MsoNormal">Note: some time we cannot able to receive the order its showing error massage(same issue below order happened and its reflecting in sahla today) for your reference attached photo.</div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, May 20, 2021 11:46 AM<br>
<b>To:</b> Manager.Jarir &lt;[email-masked]&gt;; Centrepoint Jarir &lt;[email-masked]&gt;; jarircp opsincharge &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Thangarajan Kulandavel &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2540979] - Click &amp; Collect -Order No: 6303082572 </div>
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<div class="MsoNormal">Dear <a id="OWAAME4D193E2420B4858978E19D76C55EED5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@jarircp opsincharge</span></a>,</div>
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<div class="MsoNormal">Can you check and update below mentioned order delivered to store or not?</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order No: 6303082572 </span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 18, 2021 12:10 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2540979] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi  Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Any update?</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order No: 6303082572 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking Id: 630308257222999991</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Store ID: Splash21132</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Created: Apr 30, 2021 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">With reference to the details above, kindly check if the order is available at the store and contact the customer for collection; otherwise arrange for shipping the
 order to the store ASAP and update its status as ready for pickup.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards!</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2540979:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222185350'>INVALID CARTOON.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2540979