Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 14:31:00 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/P-di1LV9026BRdv9dLAdMw~~/AALN9wA~/RgRigmAfPVcDc3BjQgpgnJ8soWAe1OjFUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All, <br>
<br>
Kindly provide us with the full delivery address and contact number in order to avoid any further delays. <br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/5/2021 2:13 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2582957] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi team<br>
<br>
Problem Statement: late delivery<br>
<br>
Order Date : Apr 30, 2021<br>
Order ID: 6303418668<br>
Tracking ID: SD001887922<br>
<br>
Assistance Required: urgent delivery<br>
 <br>
Issue Description: the customer has initiate his order since Apr 30, 2021 and till now the order has not been delivered we request you kindly arrange urgent delivery as the customer asked about his order<br>
 <br>
Regards,</div>

<div dir="ltr">Atef</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/oj-7ri8uVig4aPrjpbsxJA~~/AALN9wA~/RgRigmAfPlcDc3BjQgpgnJ8soWAe1OjFUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2582957