Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 04:58:58 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Your refund for order 8256597241 is on its way & will be credited in 5-7 business days. Please check your email for more details.
Your refund for order 8256573678 is on its way & will be credited in 5-7 business days. Please check your email for more details.
These 2 messages since 1 may
Till now no money refunded for me ..why? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2549492