Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 11:21:44 +0000

Hi Ali Atef,  
  The following message composed by you on ticket 1491332 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Late Shipping (WWD order) Order Date :Sep 15, 2020 Order ID: 6224412302 Tracking ID: No consignment Assistance Required: Need Urgent Delivery   Issue Description: Customer placed order on Sep 15, 2020 and till now he has not received the order. As per the hybris there is no consignment ready for the order. Customer wants to cancel his order and wants the the refund asap.  Regards, Atef