Subject: New Reply Received - need escalation pn
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 20:09:24 +0000

Hi Ali Atef,  The customer has responded to the ticket.  need escalation pn  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/qA6GhkuwDI84kJL4I2VAHQ~~/AALN9wA~/RgRibujsPVcDc3BjQgpgjGy1jWAWNMpoUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will update the information and proceed with the delivery at the earliest.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/5/2021 9:59 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2445887] - need escalation pn<br>
 
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">reminder </div>

<div dir="ltr"> </div>

<div dir="ltr">Customer is chasing us for his order so we request you to expedite the delivery date asap.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sun, 25 Apr at 11:48 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi team,</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Any update on the below case.</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Regards,</span></div>

<div dir="ltr"><span class="separator">Hamza</span></div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Sat, 24 Apr at 10:18 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Update phone number<br>
Order Date : Apr 22, 2021<br>
Order ID:6299909478<br>
Tracking ID: SD001762642<br>
<br>
Kindly update the number and arrange a delivery asap.<br>
Customer contact number: <strong>0547180665</strong><br>
<br>
Regards,</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Ahmed Ismat</span></span></div>

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<span class="separator"><span class="separator"> </span> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/s5cvmozrTOVUe5KdwW9Tjg~~/AALN9wA~/RgRibujsPlcDc3BjQgpgjGy1jWAWNMpoUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2445887