Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 14:40:59 +0000

Hi Ali Atef,  
  The following message composed by you on ticket 2472839 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Jack,     Thank you for reaching out to us and giving us the opportunity to serve you.     We would like to inform you that we have processed the refund of amount (AED 19.00) on (29/04/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.     We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.     Your Friends,  The Support Team