Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 11:29:44 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.  Ticket comment <div>
<div dir="auto" style='font-size:1rem;font-family:-apple-system,"Helvetica Neue";word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)'>مرحبا .. <span style='font-size:1rem;font-family:-apple-system,"Helvetica Neue"'>لم يتم استلام طلب الارجاع حتى الان لكي يتسنى لي الطلب مره اخرى ..</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 16, 2023 at 1:40 PM nm alshamsi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">مرحبا </div>
<div dir="auto"><br></div>
<div dir="auto">لم يتم استلام طلب الارجاع حتى الان لكي يتسنى لي الطلب مره اخرى</div>
<div dir="auto"><br></div>
<div dir="auto">لاجراءاتكم لطفًا </div>
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<div dir="ltr" class="gmail_attr">On Fri, Apr 14, 2023 at 2:30 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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										إليك الخطوات القادمة المطلوبة منك.
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									<img style="border: 0px; margin: 0px; font-family: Helvetica, Arial, sans-serif" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-centrepoint.png" width="90"></a>
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												<td colspan=" 2" style="padding:15px 0px 0px;font-family:Helvetica,Arial,sans-serif">حمّل تطبيقاتنا الآن</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(32,32,32)" target="_blank" rel="noreferrer">ايفون</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(32,32,32)" target="_blank" rel="noreferrer">اندرويد</a>
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													<a href="https://www.lifestyleshops.com/ae/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;display:inline-block;padding:10px 6px;font-family:Helvetica,Arial,sans-serif;color:rgb(255,255,255)" target="_blank" rel="noreferrer">لايف ستايل</a></span>
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													<a href="https://www.splashfashions.com/ae/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;display:inline-block;padding:10px 6px;font-family:Helvetica,Arial,sans-serif;color:rgb(255,255,255)" target="_blank" rel="noreferrer">سبلاش</a></span>
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													<a href="https://www.shoemartstores.com/ae/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;display:inline-block;padding:10px 6px;font-family:Helvetica,Arial,sans-serif;color:rgb(255,255,255)" target="_blank" rel="noreferrer">شو مارت</a></span>
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													<a href="https://www.centrepointstores.com/ae/ar/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;display:inline-block;padding:10px 6px;font-family:Helvetica,Arial,sans-serif;color:rgb(255,255,255)" target="_blank" rel="noreferrer">العروض</a></span>
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													<a href="https://www.centrepointstores.com/ae/ar/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;display:inline-block;padding:10px 6px;font-family:Helvetica,Arial,sans-serif;color:rgb(255,255,255)" target="_blank" rel="noreferrer">تصفيات</a></span>
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هلا Nassra Alshamsi، نشكرك على التواصل معنا. إليك كيف ستتم عملية الإرجاع 
<span style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(0,185,229)">1004262299</span> 
للطلب 
<span style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(0,185,229)">9425938517</span> 
سيقوم شريك التوصيل الخاص بنا باستلام المنتج منك خلال 2-5 أيام عمل. 
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				<strong style="font-family:Helvetica,Arial,sans-serif">تفاصيل الطلب</strong>
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									<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="right">										صندل خفيف سهل الارتداء مضفر من لو كونفورت </td>
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<strong style="font-family:Arial,Helvetica,sans-serif">89 درهم</strong>
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										المجموع</td>
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                                 <h4 style="margin:0px;font-size:18px;direction:rtl;font-family:Helvetica,Arial,sans-serif">1- وضّب مرتجعاتك</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px;direction:rtl;font-family:Helvetica,Arial,sans-serif">
                                 يرجى تضمين الفاتورة، بطاقات السعر، وأي معلومات خاصة بالضمان.
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png" style="font-family: Helvetica, Arial, sans-serif">
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                                 <h4 style="margin:0px;font-size:18px;direction:rtl;font-family:Helvetica,Arial,sans-serif">2- قمّ بتسليم مرتجعاتك إلى مندوب الشحن</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px;direction:rtl;font-family:Helvetica,Arial,sans-serif">سيقوم شريك التوصيل الخاص بنا باستلامه منك في عنوانك.</div>
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png" style="font-family: Helvetica, Arial, sans-serif">
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                                 <h4 style="margin:0px;font-size:18px;direction:rtl;font-family:Helvetica,Arial,sans-serif">3- استَردّ قيمة المرتجعات</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px;direction:rtl;font-family:Helvetica,Arial,sans-serif">
                                 سيتم إصدار المبلغ بعد استلامنا للمنتج في مخازننا وإجراء فحص الجودة. 
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png" style="font-family: Helvetica, Arial, sans-serif">
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                        <h4 style="margin:0px;font-size:18px;text-align:right;direction:rtl;font-family:Helvetica,Arial,sans-serif">كيف أستردّ قيمة المرتجعات؟</h4>
                        <ul style="padding-right:15px;direction:rtl;font-family:Helvetica,Arial,sans-serif">
                                                	<li style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">إذا دفعت نقدًا عند الاستلام، سيتم رد أموالك إلى محفظة شكرًا الخاصة بك.</li>
                            <li style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">قد يستغرق رد الأموال إلى بطاقة الائتمان أو الخصم الخاصة بك 4-15 يوم عمل.</li>
                           	<li style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">سيتم رد نقاط شكرنز، بطاقات الهدايا، أو قسائم الإرجاع التي استخدمتها إلى محفظة شكرًا الخاصة بك.</li>
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				<div style="font-family:Helvetica,Arial,sans-serif"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0px 0px;font-family:Helvetica,Arial,sans-serif;color:rgb(0,0,0)">
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		<td style="padding:0px 15px 15px 0px;font-size:15px;font-weight:700;text-align:right;font-family:Helvetica,Arial,sans-serif;color:rgb(36,36,40)"><span style="font-family:Helvetica,Arial,sans-serif">هل تحتاج إلى مساعدة؟ ابقِ على اتصال</span></td>
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<strong style="font-family:Helvetica,Arial,sans-serif">راسلنا الآن</strong>، وسوف يصلك الرد في أسرع وقت ممكن </div>
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										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px;margin:0px;padding:0px;text-decoration:none;font-family:Helvetica,Arial,sans-serif" target="_blank" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38" style="font-family: Helvetica, Arial, sans-serif"></a>
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<strong style="font-family:Helvetica,Arial,sans-serif">تابعنا على</strong> مواقع التواصل الاجتماعي</div>
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										<a href="https://www.facebook.com/CentrepointME" style="border:0px;margin:0px;padding:0px;text-decoration:none;font-family:Helvetica,Arial,sans-serif" target="_blank" rel="noreferrer">
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							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px;font-family:Helvetica,Arial,sans-serif" width="100%">
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											<div style="margin:0px;padding:0px;line-height:20px;text-align:right;font-family:Helvetica,Arial,sans-serif"> <strong style="font-family:Helvetica,Arial,sans-serif">@centrepointme</strong> غرّد لنا بصفحتنا على تويتر</div>
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				<table align=" center" width=" 100%" style="border: 1px solid rgb(238, 238, 238); max-width: 290px; min-height: 95px; font-family: Helvetica, Arial, sans-serif;background-color:
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											<div style="margin:0px;padding:0px;line-height:20px;text-align:right;font-family:Helvetica,Arial,sans-serif">
<strong style="direction:rtl;display:inline-block;font-family:Helvetica,Arial,sans-serif">اتصل بنا على (6927-800).</strong> <br>7 أيام في الأسبوع ، من 9:00 صباحًا إلى 6:00 مساءً ومن 8:00 مساءً إلى 2:00 صباحًا</div>
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										<td style="font-family:Helvetica,Arial,sans-serif"><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38" style="font-family: Helvetica, Arial, sans-serif"></td>
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								© 2016 ريتيل وارلد ليمتد </span></td>
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							<span style="font-size:11px;font-family:Helvetica,Arial,sans-serif;color:rgb(132,132,131)"> 
							<a href="https://www.centrepointstores.com/ae/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(132,132,131)" target="_blank" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.centrepointstores.com/ae/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_ar" style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(132,132,131)" target="_blank" rel="noreferrer">الشروط والأحكام</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6081579