Subject: New Reply Received - Re: Your return request has been cancelled
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 14:38:28 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div class="ydpc04be28ayahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>May i know what is the information requested .My previous emails provided with detailed information about my concern.</div>
<div>Further you need anything more, make it clear about needed information. </div>
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<div>Thanks </div>
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<div>On Saturday, April 15, 2023 at 11:20:54 PM GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6056931</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Ali Atef : </div>
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<div dir="ltr">Hi Sinu,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.</div>
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<div dir="ltr" style="margin-top:0px">Thank You,<div id="ydpc04be28ayiv5699044808yqtfd17910" class="ydpc04be28ayiv5699044808yqt4243393493">
<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Splash </span>
</div>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6056931