Subject: New Reply Received - Re: Your return request has been cancelled
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 14:34:44 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div class="ydp759d9e8ayahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Kindly update</div>
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<div>On Thursday, April 13, 2023 at 04:52:13 PM GMT+4, Sinu Mathew &lt;[email-masked]&gt; wrote:
                
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                <div><div id="ydp759d9e8ayiv7017236480"><div><div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px" class="ydp759d9e8ayiv7017236480ydp524f89cyahoo-style-wrap">
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        <div>Hi,</div>
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<div>I have sent multiple emails regards my concern that the  item picked but not refunded</div>
<div>I have to get refund of 59.30 ,please refer my previous emails.</div>
<div>I need to get final reply on the same.</div>
<div><br></div>
<div>Thanks</div>
<div>Sinu</div>
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        <div id="ydp759d9e8ayiv7017236480yqt25319" class="ydp759d9e8ayiv7017236480yqt4779732010"><div id="ydp759d9e8ayiv7017236480ydp524f89cyahoo_quoted_1828783679" class="ydp759d9e8ayiv7017236480ydp524f89cyahoo_quoted">
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                    On Wednesday, April 12, 2023 at 03:17:03 PM GMT+4, Splash Fashions &lt;[email-masked]&gt; wrote:
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<div id="ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111">

 

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<tr><td align="center" colspan="1" rowspan="1">
				<table border="0" cellpadding="0" cellspacing="0" width="100%" style="background-color:#f2f2f2"><tbody><tr><td colspan="1" rowspan="1">
							<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="center" colspan="1" rowspan="1" style="color:#92979E;font-size:12px;padding:5px 0;line-height:18px;text-align:right">
										 Order #9417751804 
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<tr><td align="center" colspan="1" rowspan="1">
				<div class="ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111content"><table width="100%" style="background:#ffffff"><tbody><tr><td align="center" colspan="1" rowspan="1">
			<table align="center"><tbody><tr><td align="center" colspan="1" rowspan="1">
						<table align="left"><tbody><tr><td colspan="1" rowspan="1" style="padding:25px 0 0 5px">
									<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-splash.png" width="90"></a>
</td></tr></tbody></table>
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										<table style="color:#202020;font-size:12px"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:15px 0 0 0">Download
													our apps now</td></tr>
<tr>
<td colspan="1" rowspan="1" style="padding:5px 15px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png"></a>
												</td>
<td colspan="1" rowspan="1" style="padding:5px 0 0 15px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png"></a>
												</td>
</tr>
<tr>
<td colspan="1" rowspan="1" style="padding:2px 10px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">iPhone</a>
</td>
<td colspan="1" rowspan="1" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">Android</a>
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										<table style="font-size:14px;line-height:16px" width="100%" class="ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111 ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111navigation"><tbody><tr><td colspan="1" rowspan="1" style="padding:5px 0">
<span class="ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111navmenu">
													<a href="https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255, 255, 255);padding:10px 6px" target="_blank" rel="noreferrer">Women</a></span>
													<span class="ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111navmenu">
													<a href="https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255, 255, 255);padding:10px 6px" target="_blank" rel="noreferrer">Men</a></span>
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													<a href="https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255, 255, 255);padding:10px 6px" target="_blank" rel="noreferrer">Offers</a></span>
													<span class="ydp759d9e8ayiv7017236480ydp524f89cyiv0778069111navmenu">
													<a href="https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255, 255, 255);padding:10px 6px" target="_blank" rel="noreferrer">Clearance</a></span>
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				<table border="0" cellpadding="0" cellspacing="0" width="95%"><tbody><tr><td colspan="1" rowspan="1">
							<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:100%"><tbody>
<tr><td align="center" colspan="1" rowspan="1">
										<table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding:0 0 0 0"><tbody>
<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:28px;font-size:24px;text-align:left;font-family:Helvetica, Arial, sans-serif;color:#242428">
                                  						We’ve cancelled your return
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:20px;font-size:16px;text-align:left;font-family:Helvetica, Arial, sans-serif;color:#333333">
					                               		Hi SINU MATHEW, your return <span style="color:#00b9e5">1004093609</span> for order <span style="color:#00b9e5"><a href="https://www.splashfashions.com/ae/en/my-account/order/9417751804?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">9417751804</a></span> has been cancelled as requested by you
														<br>
														<br>
														Feel free to reach out to us if you need any further assistance
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<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:20px;font-size:16px;text-align:left;font-family:Helvetica, Arial, sans-serif;color:#242428;font-weight:bold">
					                                  <strong>Order Details </strong>
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<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 0 0;border-bottom:1px solid #eeeeee"></td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:15px 0 0 0">
												
																									<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:14px"><tbody><tr>
<td align="left" colspan="1" rowspan="1" width="28%" style="padding-left:15px">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Item</div>
</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding-right:10px">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
</td>
</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td></tr>
<tr><td align="center" colspan="1" rowspan="1">
													<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:13px"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
																																																							<a href="https://www.splashfashions.com/ae/en/p/164127051?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" target="_blank" rel="noreferrer">
																																																																								<img alt="" src="https://media.centrepointstores.com/i/centrepoint/1021797-HQ125400-SP22240122_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td></tr></tbody></table>
															</td>
<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
																<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="color:#3d4648;font-size:14px;font-family:Helvetica, Arial, sans-serif"><tbody>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  <strong>SPLASH</strong>  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  Floral Printed V-neck Top with Short Sleeves and Ruched Detail  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648">
																			 																		</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Multicolour</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">

																			 																		        	      Size: 
																		        	     																		        	     8

																		</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td></tr>
</tbody></table>
															</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600">
															        						   									 AED 29
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<tr><td align="center" colspan="1" rowspan="1">
													<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:13px"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
																																																							<a href="https://www.splashfashions.com/ae/en/p/164138850?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" target="_blank" rel="noreferrer">
																																																																								<img alt="" src="https://media.centrepointstores.com/i/centrepoint/8517567-HQ125912-SP22160122_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td></tr></tbody></table>
															</td>
<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
																<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="color:#3d4648;font-size:14px;font-family:Helvetica, Arial, sans-serif"><tbody>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  <strong>SPLASH</strong>  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  2Xtremz Floral Print Mid-Rise Bootcut Pants with Elasticised Waist  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648">
																			 																		</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Yellow</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">

																			 																		        	      Size: 
																		        	     																		        	     S

																		</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td></tr>
</tbody></table>
															</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600">
															        						   									 AED 32
															</td>
</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:10px 0 0 0;border-top:1px solid #eeeeee">
												</td></tr>
<tr><td colspan="1" rowspan="1">
													<table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody>
<tr>
<td colspan="1" rowspan="1" width="50%"> </td>
<td align="right" colspan="1" rowspan="1" width="50%" style="line-height:20px;text-align:left">
													
													       <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left"><tbody><tr>
<td colspan="1" rowspan="1" style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333">
																		Total
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<td align="right" colspan="1" rowspan="1" style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333">
																		<strong>AED 61</strong>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Connect with us</strong> on your favourite social network.</div>
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											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@SplashFashions</strong>.</div>
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