Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 06:07:23 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Thank you, that primer has been collected by one of your colleague on yesterday morning.</div>
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<div>On Fri, 14 Apr 2023 at 5:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6049196</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Ali Atef : </div>
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<div dir="ltr">Hi Marrium,<br><br>Thank you for getting in touch with Centrepoint.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, we have created a return request for the item.</div>
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<div dir="ltr">Please note the courier partner may take up to 2-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: +971567855256. If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Centrepoint </span>Support Team.</div>
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<span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature">Marrium kamran</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049196