Subject: New Reply Received - Re: ﻿Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 06:45:05 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Sorry, your order was not processed   Ticket comment <div dir="ltr">
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<span dir="ltr" style="color: rgb(0, 0, 0)">Hi </span>
<div dir="ltr" style="color: rgb(0, 0, 0)">My ordered was canceled and I used credit vouchers, so when I’m trying to redeem it again it’s showing redeem already, how it possible that my vouchers is used already when my order was canceled. </div>
<div dir="ltr" style="color: rgb(0, 0, 0)">Contact #<span class="Apple-converted-space"> </span><span dir="ltr" style="">0552350939</span>
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<span dir="ltr" style="color: rgb(0, 0, 0)">Anna</span>
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Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: support=[email-masked] &lt;support=[email-masked]&gt; on behalf of Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 8, 2023 7:00:22 PM<br>
<b>To:</b> anna bernadette &lt;[email-masked]&gt;<br>
<b>Subject:</b> Sorry, your order was not processed 
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<td style="padding:35px 0 0 5px"><a href="https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_TABBY_INSTALLMENTS_AE_en" style="display:inline-block" rel="noreferrer"><img alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165" style="border:0; margin:0"></a></td>
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<td colspan=" 2" style="padding:15px 0 0 0">Download our apps now</td>
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<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_TABBY_INSTALLMENTS_AE_en" target="_blank" rel="noreferrer"><img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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<span class="x_navmenu"><a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_TABBY_INSTALLMENTS_AE_en" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">Babyshop</a></span>
<span class="x_navmenu"><a href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_TABBY_INSTALLMENTS_AE_en" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">Lifestyle</a></span>
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Sorry, your order number 9425166982 was not processed. </td>
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Hi anna bernadette, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card.
<strong>Please try again or use Cash on Delivery at <a href="https://centrepoint.app.link/jNxEIbNIPyb" rel="noreferrer">https://centrepoint.app.link/jNxEIbNIPyb</a></strong>.
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Order Details </div>
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<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Description</div>
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<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Total Price</div>
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<td align="left"><a href="https://www.centrepointstores.com/ae/en/p/164400976?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_TABBY_INSTALLMENTS_AE_en" rel="noreferrer"><img alt="" src="https://media.centrepointstores.com/i/centrepoint/1022169-BD0018TOP-SPW222622_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" class="x_product" width="100%" style="padding:20px 0 0 0; max-width:135px">
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">SPLASH
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">Solid Bandeau Top
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Color: White</td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Size: </td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Quantity: 1</td>
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AED 12 </td>
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<td align="left"><a href="https://www.centrepointstores.com/ae/en/p/164986496?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_TABBY_INSTALLMENTS_AE_en" rel="noreferrer"><img alt="" src="https://media.centrepointstores.com/i/centrepoint/3019864-ELASTICATEDH215D-SPS23151222_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" class="x_product" width="100%" style="padding:20px 0 0 0; max-width:135px">
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">SPLASH
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">Lee Cooper Distressed Relaxed Fit Mom Jeans with Elasticated Waist and Button Closure
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Color: Blue</td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Size: </td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Quantity: 1</td>
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AED 69 </td>
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<td align="left"><a href="https://www.centrepointstores.com/ae/en/p/165124131?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_TABBY_INSTALLMENTS_AE_en" rel="noreferrer"><img alt="" src="https://media.centrepointstores.com/i/centrepoint/3020297-ELASTICATEDH4T1725J-SPS2325123_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" class="x_product" width="100%" style="padding:20px 0 0 0; max-width:135px">
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<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648; font-size:14px; font-family:Helvetica,Arial,sans-serif">
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">SPLASH
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">Ripped Relaxed Fit Mom Jeans with Button Closure
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Color: Blue</td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Size: </td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Quantity: 1</td>
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AED 119 </td>
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<td width="50%"> </td>
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Subtotal: </td>
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<strong>AED 200</strong> </td>
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<strong>Total</strong> </td>
<td align="right" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:18px; color:#333333">
<strong>AED 61</strong> </td>
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<td colspan="2" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
The Shukrans you’ve earned on this order will be reversed. </td>
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<div style="margin:0; padding:0; line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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<td align="center" width="100%">
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<table align=" center" width=" 100%" class="x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
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<a href="https://twitter.com/centrepointme" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer"><img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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<div style="margin:0; padding:0; line-height:20px">Reach out in 140 characters! We are
<strong>@centrepointme</strong>.</div>
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<div class="x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
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					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
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<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
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<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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<div style="margin:0; padding:0; line-height:20px">
<strong>Call us on 800-MYCP (800-6927).</strong>
<br>
7 days a week, From 9:00 AM to 6:00 PM &amp; 8:00 PM - 2:00 AM</div>
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<td align="left"><span style="font-size:11px; color:#848483">© $year Retail World Limited
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<td align="right" style="text-align:right; width:100%"><span style="font-size:11px; color:#848483"><a href="https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_TABBY_INSTALLMENTS_AE_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy
 Policy</a>  | <a href="https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_TABBY_INSTALLMENTS_AE_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">
Terms &amp; Conditions</a> </span></td>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021853