Subject: New Reply Received - Order number 9425214676
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 06:26:36 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Order number 9425214676  Ticket comment <div>If you don’t have good items of this product why is this item is still available online for sale??<br><br>
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<div>On Apr 10, 2023, at 04:17, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Jayani,<br><br>Thanks for reaching out to us and giving us the opportunity to help you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that the item was not in a good condition to be sold and it was the last of it's stock hence we took it out of your order and refunded you for it.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same item.<br><br>Hope this helps and have a great evening! Stay Safe!<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021654