Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 05:42:05 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Not promotional voucher.my sister received the voucher as compensation for a product which has been damaged .if it was promotion I won't be asking this.please check from your end.<div dir="auto">I atleast have the right to get replacement of the product</div>
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<div>On Mon, 10 Apr, 2023, 2:49 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sajna,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we will process the refund for the same amount which you have paid for it.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021008