Subject: Ticket Assigned - Incorrect Order status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 16:32:33 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Incorrect Order status Dear Team,

Please note that my orders from the attached screenshot had been delivered
recently but my app still shows the order  status as processing. I would
like to return few items from those orders but unable to do so because it
doesn't show a delivered status and thus impossible for me to access the
return options. Kindly update the status as delivered so that I can return
the unsuitable items.

Thanks and regards,
Aisha

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955340