Subject: New Reply Received - Can’t login
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 01:02:27 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Can’t login   Ticket comment <div>Dear,</div>
<div>Previously, I tried to do reset password option but link never came to my mail.</div>
<div>Regards,</div>
<div>Saad Shaikh</div>
<div>Cell# 51504105</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Apr 6, 2023, at 3:15 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Saad,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br><br>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.<br>2. Enter your registered email address (in small letters).<br>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>4. Click on the password reset link and change your password.<br>5. You can login now with your new password<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br><br>1. Screenshot Of The Issue(If Possible)<br>2. platform from which you tried to reset the password<br>3. Registered email address<br>4. Country of access<br><br>Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Thank you,</div>
<div dir="ltr">Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5997245