Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 19:12:43 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Please cancel my order or please help me to deliver in my house as i mistaken pressed the location which is ajman I'm currently living here in Shabiya mussafah Abu Dhabi and very far to reach in Ajman please i need ur help...</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 2, 2023, 9:54 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div>​Hi Juliet,<br><br>We're  sorry to hear that you wish to cancel your order.</div>
<div><br></div>
<div dir="ltr">Please note that we can not cancel the order now as the order is ready for pick up in the store so, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.</div>
<div> </div>
<div>Feel free to reach out to us for any further assistance.</div>
<div><br></div>
<div>Thank You,<br>Splash Support Team</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5964757