Subject: New Reply Received - السلام عليكم الي الان لم تصلني رساله لاستلام طلبي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Oct 2020 07:57:47 +0000

Hi Haedar Mohammad,  The customer has responded to the ticket.  السلام عليكم الي الان لم تصلني رساله لاستلام طلبي  Ticket comment <div class="WordSection1">
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<div class="MsoNormal">Dear Team</div>
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<div class="MsoNormal">POD PFA..</div>
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<div>From: Anwar Abdullah &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, October 21, 2020 10:42 AM<br>
<b>To:</b> Parvez Khan &lt;[email-masked]&gt;; Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Arnel Navor &lt;[email-masked]&gt;; Manager Cpr1 &lt;[email-masked]&gt;;
 Cpr1 Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1590484] - السلام عليكم الي الان لم تصلني رساله لاستلام طلبي</div>
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<div class="MsoNormal">Dear <a id="OWAAM5FDA416E3BD14622B06550E9F741225B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Parvez Khan</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a>
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<div class="xmsonormal">Pls share the POD of this order <span style="font-size:10.5pt;font-family:-apple-system;color:black;background:yellow">
6230862183</span><span style="font-size:10.5pt;font-family:-apple-system;background:yellow"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black;background:yellow">Store confirmed still not received in store ..</span><span style="font-size:10.5pt;font-family:-apple-system;background:yellow"></span>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black;background:yellow">Pls cross check and update us ASAP it was pending since 7 oct</span></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">T&amp;R</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></u></div>
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<b>From:</b> Manager Cpr1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, October 18, 2020 11:19 PM<br>
<b>To:</b> Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr1 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#1590484] - <span lang="AR-SA" dir="RTL">السلام عليكم الي الان لم تصلني رساله لاستلام طلبي</span>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Ms. Anwar,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">  Status of CNC order was "Sent To Store".</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Still not physically available in the store.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Edwin</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">CPR1</span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, October 18, 2020 10:55 AM<br>
<b>To:</b> Manager Cpr1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr1 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1590484] - <span lang="AR-SA" dir="RTL">السلام عليكم الي الان لم تصلني رساله لاستلام طلبي</span></span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="xmsonormal">Dear <a id="OWAAM22EA076C432641598084AEBEEE99A2CF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr1</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr1 Centrepoint</span></a>,</div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black;background:yellow">6230862183</span></div>
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<div class="xmsonormal">Pls update us if this order available physically  in your store or not  yet</div>
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<div class="xmsonormal">Pls let us know..</div>
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<div class="xmsonormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="xmsonormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, October 16, 2020 3:28 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1590484] - <span lang="AR-SA" dir="RTL">السلام عليكم الي الان لم تصلني رساله لاستلام طلبي</span>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1590484&amp;data=04%7C01%7CRydconloc.cnc%40landmarkgroup.com%7C075b75e4877b4707d7f808d87594d9a6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637388629458931811%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=dz85EXxwrcVaS3fvN8UudE%2FD%2FCBKwyDOjeWLPmWUxlc%3D&amp;reserved=0" rel="noreferrer">
#1590484</a> </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Delay C&amp;C </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID 623086218322999991</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Store code ShoeMart21034 </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">​Have you received the order in store , the customer is chasing us for his order, he has placed the order on  , and till now not ready to pick up </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check and revert </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system">Haedar </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1590484:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043158849364'>DOC211020-21102020110258.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1590484