Subject: New Reply Received - السلام عليكم ورحمة الله وبركاته
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jul 2020 06:52:46 +0000

Hi Haedar Mohammad,  The customer has responded to the ticket.  السلام عليكم ورحمة الله وبركاته  Ticket comment <div>
<div>
<div style="direction: ltr">Hi</div>
<div style="direction: ltr">Good morning </div>
<div style="direction: ltr">Yes we do have it. </div>
<div>
<br>
</div>
<div style="direction: ltr">Regards,</div>
<div style="direction: ltr">Fadiya,</div>
<div>
<br>
</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, July 20, 2020 9:42:57 AM<br>
<b>To:</b> Centrepoint Aljouf &lt;[email-masked]&gt;; Manager Aljouf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sachin Maheshwari &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;; Aravinth Muthukumar &lt;[email-masked]&gt;;
 Mohamed Shamroz Musthary &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1315756] - Order ID: 6205774595
</div>
<div> </div>

<div lang="EN-US">
<div class="x_WordSection1">
<div class="x_MsoNormal">Hi <a id="OWAAM8C3AFFA235BB499295923E9292875878" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager Aljouf</span></a>
<a id="OWAAM6B86A6D7FACF447A8FC98497B4CA7C3A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Aljouf</span></a>
</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Can you please confirm if this order has been received in the store physically?</div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Order ID: ​6205774595</span></div>
<div class="x_MsoNormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal">
<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, July 20, 2020 1:59 AM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;; Aravinth Muthukumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sachin Maheshwari &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#1315756] - <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
السلام عليكم ورحمة الله وبركاته</span>
</div>
</div>
</div>
<div class="x_MsoNormal"> </div>
<div>
<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1315756&amp;data=02%7C01%7Cmanager.aljouf%40landmarkgroup.com%7C9b56f92fdb2b442dc9fd08d82c7823a4%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637308241787620016&amp;sdata=plR9155T6riD6Uq5RCwJZKB%2FCQmzO%2BSusD0US14Zz5k%3D&amp;reserved=0" rel="noreferrer">
#1315756</a>  </span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'> </span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Hi Team<br>
Problem Statement: ​Delay C&amp;C <br>
<br>
Order Date :​Jul 4, 2020<br>
Order ID: ​6205774595<br>
Tracking ID: ​620577459523999991<br>
​Store code : Babyshop21051</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'><br>
Is there any update about the order as the customer is chasing us for it </span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'><br>
Regards,<br>
Haedar</span></div>
</div>
</div>
</div>
<div class="x_MsoNormal">
<span style='font-size:10.5pt; font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>1315756:1125156</span><span style='font-size:10.5pt; font-family:"-apple-system",serif'>
</span>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1315756