Subject: Ticket Assigned - Not receiving my purchase
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 10:24:37 +0000

Hi Haedar Mohammad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Not receiving my purchase Hi,
 I have purchase the attached on 29 April 1 am, as per the terms drop off
should happen between 3 to 5 days.
I need a refund for my money for a failer in the delivery to your drop
points.
Please treat this as urgent and seriously to avoid me complaining tomorrow
morning to consumer protection.
Regards
Isam Alami
0556775446

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/891994