Subject: B20 recognition issue after FW update
From: "Daisuke Murata (DIUM)" <[email-masked]>
To: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
Cc: "Matthew Broadley (MAEY)" <[email-masked]>, Marika Fujita <[email-masked]>
Date: Mon, 23 Aug 2021 02:21:54 +0000

Hi Josephine,

Good day.
Marika kindly reported me 4 cases where B20 not being recognized in PC after the latest FW update.
We are collecting necessary info aligning JIRA bug template. Will be coming back to you, but have you received a similar/same issue at your side?

Daisuke Murata
Technical Support Specialist
EPOS Japan
Mobile: 080-5105-4566