Subject: RE: [email-masked] EPOS Partner Portal (REQ2631032)
From: Global Service Desk <[email-masked]>
To: <[email-masked]>
Cc: <[email-masked]>
Date: Mon, 21 Jun 2021 11:11:06 +0200

Hi Daisuke,

I have reset their password so they should receive an email with a reset password link. Let me know if you hear back from the Partner that they still can't log in after this.

Best,
Naomi

         [email-masked]  EPOS Partner Portal           From     Daisuke Murata ([email-masked])                 6/21/2021 4:30:01 AM           To     [email-masked]           Cc     [email-masked]    
 
Dear Support team, 
 
Good day. 
Would you advise the status of the customer whose ID is [email-masked]  ? 
This customer says she cannot login to the portal. Thank you for your investigation. 
 
If there should be any other info necessary, please let me know. 

Daisuke Murata
Technical Support Specialist
EPOS Japan
Mobile: 080-5105-4566
 
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