Subject: RE: New RMA inquiry request - 150587
From: EPOS Global Support <[email-masked]>
To: Marika Fujita <[email-masked]>
Date: Wed, 09 Jun 2021 06:14:11 +0000

Hi Team,

Customer received the order acknowledgment for replacement order and reported that the State Name is incorrect.

- The correct State Name is : OHIO

- State Name enter in the document: FLORIDA

Could you please change the state name?

Thanks,

Daniele

On Fri, May 28 at 18:18, EPOS Audio, Customer Service US wrote:

Return: SUS000029926

Andrea Dunn Customer Service and Logistics Manager / Americas 1-800-332-7439

[[email-masked]]

166 Main Street · Old Saybrook CT 06475 · USA

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From: EPOS Global Support <[email-masked]>

Sent: Thursday, May 27, 2021 8:27 PM

To: EPOS Customer Service US <[email-masked]>

Subject: New RMA inquiry request - 150587

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark:

Company Name: -

Name: Michael A. Strauss

Phone: +13308422947

Email:[email-masked]​ ​

Address line 1: 2065 Skyview Lane

Address line 2:

Postal Code: 44240

City: Kent

State/Province: Oh

Country: NA::USA

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 1000231(1)

Article nr. for return: 508364(1)

Process: gaming_warranty_sltr

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: 75042721-bf4b-11eb-af68-97f2ed65a80f 75042721-bf4b-11eb-af68-97f2ed65a80f 7f8600d

Conversation ID: 75042721-bf4b-11eb-af68-97f2ed65a80f e8233adb-c8e9-11eb-9d22-267d5b5865c4 7f8600d