Subject: DSAT Audit Feedback
From: Pritish Nandi <[email-masked]>
To: Marika Fujita <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 1 Jun 2021 03:44:03 -0700 (MST)

Hi Marika, 

PFB the DSAT audit feedback for the month of May 2021. I will call you tomorrow to discuss this further. 

Ticket ID 	Assignee name 	Ticket group 	Category 	Sub Category 	Comments 
139112 	Marika Fujita 	Warranty 	Agent 	Not Calling 	The agent should have called to gather all information. Took too long 
150347 	Marika Fujita 	Gaming 	Agent 	Misunderstanding 	It seems that the agent did not understand the issue and kept on asking the same questions. Should have called 

Regards, 
Pritish Nandi