Subject: Reproduce request - NEC deskphone + SDW5015/CEHS-AV04
From: "Daisuke Murata (DIUM)" <[email-masked]>
To: "Muhammad Ali (MUAI)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Innocent Bohui (INBO)" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, Marika Fujita <[email-masked]>
Date: Tue, 25 May 2021 07:25:20 +0000

Dear all,

Good day to you.
#150797 --> Could anyone who has access to either one of NEC’s deskphone mentioned in the below kindly reproduce and test something for us?

  *   DT930:12CG/24CG
  *   DT830G:12CG/24CG
  *   DT830: 12D/24D/32DLK/24PA/24PD/24PAG/24PDG

#122785 is the original ticket. Long story short, long story short, following is our suggested setting/combination.
“SDW5015 + CEHS-AV04 + APD-80”

But customer found out that even when they changed the deskphone’s setting as following it worked fine and they would like to know if this could be officially confirmed, or if this is just some random error.
“SDW5015 + CEHS-AV04 + APN-91”

Daisuke Murata
Technical Support Specialist
EPOS Japan
Mobile: 080-5105-4566