Subject: RE: New RMA inquiry request - 139535 SJP000002021
From: EPOS JP Customer Service Japan <[email-masked]>
To: SeCom DK Gaming Help <[email-masked]>, Marika Fujita <[email-masked]>
Cc: EPOS JP Customer Service Japan <[email-masked]>
Date: Wed, 21 Apr 2021 07:03:23 +0000

Hi Daniele,

It has been packed and will be shipped shortly.

Tracking#: 5020 0345 8907

Kind regards,
Naoko Matsumoto
Customer Service
EPOS Japan

From: EPOS Global Support <[email-masked]>
Sent: Wednesday, April 21, 2021 3:51 PM
To: EPOS JP Customer Service Japan <[email-masked]>; Marika Fujita <[email-masked]>
Subject: RE: New RMA inquiry request - 139535　SJP000002021

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

As the Est. shipping date for the replacement was 2021/04/15, could you please inform if it has been shipped to customer?

Thanks,
Best regards,
Daniele

 Conversation ID: 85dd3d2c-9d82-11eb-8e7d-c3450266d872 ec305f71-a26d-11eb-ac6c-7369d3adc754 7f8600dOn Thu, April 15 at 11:42, EPOS JP Customer Service Japan wrote:

Hi team,

Warranty SO# SJP000002021 entered.

Kind regards,

Naoko Matsumoto

Customer Service

EPOS Japan

From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 15, 2021 9:36 AM
To: EPOS JP Customer Service Japan <[email-masked]<mailto:[email-masked]>>
Subject: New RMA inquiry request - 139535　SJP000002021

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark: Product will not be returned.

Company Name: -

Name: Kazuki Nemoto

Phone: 029-263-1411

Email:[email-masked]​ ​

Address line 1: 442-2, Hiraisocho

Address line 2:

Postal Code: 311-1203

City: Hitachinaka

State/Province: Ibaraki

Country: APAC::Japan

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 1000239(1)

Article nr. for return: -

Process: gaming_warranty_snow

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: 85dd3d2c-9d82-11eb-8e7d-c3450266d872 85dd3d2c-9d82-11eb-8e7d-c3450266d872 7f8600d