Subject: RE: New RMA inquiry request - 142203 SJP000002017
From: EPOS JP Customer Service Japan <[email-masked]>
To: BLR SennCom Support <[email-masked]>, Marika Fujita <[email-masked]>
Cc: EPOS JP Customer Service Japan <[email-masked]>
Date: Wed, 21 Apr 2021 07:00:06 +0000

Hi Daniele,

It has been packed and will be shipped shortly.

Tracking#: 5020 0345 8881

Kind regards,
Naoko Matsumoto
Customer Service
EPOS Japan

From: EPOS Global Support <[email-masked]>
Sent: Wednesday, April 21, 2021 3:47 PM
To: EPOS JP Customer Service Japan <[email-masked]>; Marika Fujita <[email-masked]>
Subject: RE: New RMA inquiry request - 142203 SJP000002017

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

As the Est. shipping date for the replacement was 2021/04/14, could you please inform if it has been shipped to customer?

Thanks,
Best regards,
Daniele

 Conversation ID: f3c6f5c8-9cb8-11eb-b664-8f31bd3f59b1 5f9f9168-a26d-11eb-8bb1-0e0ec6056d65 7f8600dOn Wed, April 14 at 8:02, EPOS JP Customer Service Japan wrote:

Hi team,

Warranty SO# SJP000002017 entered.

Kind regards,

Naoko Matsumoto

Customer Service

EPOS Japan

From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 14, 2021 9:33 AM
To: EPOS JP Customer Service Japan <[email-masked]<mailto:[email-masked]>>
Subject: New RMA inquiry request - 142203 SJP000002017

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark: Product will not be returned.

Company Name: Casting Road Co., Ltd.

Name: Aimi Suzuki

Phone: 08071700054

Email:[email-masked]​ ​

Address line 1: Keio Shinjuku 3-chome Building 7F

Address line 2: 3-1-24, Shinjuku

Postal Code: 160-0022

City: Shinjuku-ku

State/Province: Tokyo

Country: APAC::Japan

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 504196(1)

Article nr. for return: -

Process: gaming_warranty_snow

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: f3c6f5c8-9cb8-11eb-b664-8f31bd3f59b1 f3c6f5c8-9cb8-11eb-b664-8f31bd3f59b1 7f8600d