Subject: RE: New RMA inquiry request - 141130 SJP000002019
From: EPOS Global Support <[email-masked]>
To: EPOS JP Customer Service Japan <[email-masked]>, Marika Fujita <[email-masked]>
Date: Wed, 21 Apr 2021 06:45:18 +0000

Hi Team,

As the Est. shipping date for the replacement was 2021/04/14, could you please inform if it has been shipped to customer?

Thanks,

Best regards,

Daniele

On Wed, April 14 at 11:32, EPOS JP Customer Service Japan wrote:

Hi team,

Warranty SO# SJP000002019 entered.

Kind regards,

Naoko Matsumoto

Customer Service

EPOS Japan

From: EPOS Global Support <[email-masked]>

Sent: Wednesday, April 14, 2021 1:44 PM

To: EPOS JP Customer Service Japan <[email-masked]>

Subject: New RMA inquiry request - 141130　SJP000002019

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Remark: Product will not be returned.

Company Name: -

Name: Shingo Morita

Phone: +819058242460

Email:[email-masked]​ ​

Address line 1: Court Hills Hiro Minami 1404

Address line 2: Ebisu 2-13-12

Postal Code: 150-0013

City: Shibuya-ku

State/Province: Tokyo

Country: APAC::Japan

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 1000237(1)

Article nr. for return: -

Process: gaming_warranty_snow

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: fe7a98d6-9cdb-11eb-b0e0-8e7cdd65b17f fe7a98d6-9cdb-11eb-b0e0-8e7cdd65b17f 7f8600d

Conversation ID: fe7a98d6-9cdb-11eb-b0e0-8e7cdd65b17f 22aa1a0f-a26d-11eb-8a94-4625a501e005 7f8600d