Subject: RE: J-DECT Wireless Headset Summary
From: "Vamsy Maddipati (VAMM)" <[email-masked]>
To: "Hiroshi Nick Murata (HIMR)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, Marika Fujita <[email-masked]>, akihiko.yamamoto <[email-masked]>
Cc: "Hong Kiat Seah (HKSE)" <[email-masked]>, "Kensuke Kamata (KKKA)" <[email-masked]>
Date: Mon, 25 Jan 2021 09:21:20 +0000

Hi Nick,

Thank you for the update. Regarding the headset dead issue, I will send you an update later today after discussing internally with our quality team.

Hi @Marika Fujita<mailto:[email-masked]>,

Can you create Zendesk cases for the ones that do not have cases in the list attached by Nick? Please reply to this email with the updated ticket numbers.

Best regards,
Vamsy

From: Hiroshi Nick Murata (HIMR) <[email-masked]>
Sent: 25. januar 2021 08:27
To: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; Vamsy Maddipati (VAMM) <[email-masked]>; Marika Fujita <[email-masked]>; akihiko.yamamoto <[email-masked]>
Cc: Hong Kiat Seah (HKSE) <[email-masked]>; Kensuke Kamata (KKKA) <[email-masked]>
Subject: J-DECT Wireless Headset Summary

All,

We have summarized the mentioned product issues as attached.

EPOS Japan is now facing serious problems as you see the attached summery list.

Our distributor showed huge concerns and they do not have a confidence to keep selling this product as is until all issues are resolved.

Please let us have your suggestion.

Best regards,
Nick

NICK MURATA
Country Director
Enterprise Solutions
EPOS Japan