Subject: Re: <IMPORTANT> EPOS JP Customer Sevice Email Address Change
From: Marika Fujita <[email-masked]>
To: hnyr <[email-masked]>
Cc: "akihiko.yamamoto" <[email-masked]>
Date: Wed, 13 Jan 2021 01:58:12 -0700 (MST)

Hi Heta, 

Yes, I comfirmed it today. 

Thank you so much! 

Best regards, 
Marika 

From: "hnyr" <[email-masked]> 
To: "Marika Fujita" <[email-masked]> 
Cc: "akihiko.yamamoto" <[email-masked]> 
Sent: Wednesday, January 13, 2021 3:50:34 PM 
Subject: RE: <IMPORTANT> EPOS JP Customer Sevice Email Address Change 

Hi Marika, 

They were updated yesterday. 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
 ] 

	

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From: Marika Fujita <[email-masked]> 
Sent: 13. januar 2021 01:06 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Cc: akihiko.yamamoto <[email-masked]> 
Subject: Re: <IMPORTANT> EPOS JP Customer Sevice Email Address Change 

		

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Hi Heta, 

Thank you for the information. 

Please let us know once macros is updated. 

Have a nice day! 

Best regards, 

Marika 

From: "hnyr" < [ mailto:[email-masked] | [email-masked] ] > 
To: "marika fujita ph" < [ mailto:[email-masked] | [email-masked] ] >, "akihiko.yamamoto" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 12, 2021 7:06:14 PM 
Subject: FW: <IMPORTANT> EPOS JP Customer Sevice Email Address Change 

Hi Marika and Yama, 

Please see below. There is a new email address for Customer Service Japan. I will ask Ashish to update the Zendesk macros asap. 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

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From: EPOS JP Customer Service Japan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 12. januar 2021 11:03 
To: SeCom DK Gaming Help < [ mailto:[email-masked] | [email-masked] ] >; Matthew Broadley (MAEY) < [ mailto:[email-masked] | [email-masked] ] >; Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: EPOS JP Customer Service Japan < [ mailto:[email-masked] | [email-masked] ] >; Bernadette Li (BNLI) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: <IMPORTANT> EPOS JP Customer Sevice Email Address Change 
Importance: High 

Hi team, 

Please be informed that we have newly set up the new email address for Customer Service Japan to improve work efficiency. 

Effective immediately, please send emails to EPOS JP Customer Service Japan < [ mailto:[email-masked] | 
[email-masked] ] > 

for RMA inquiry requests shipping to Japan. 

Thank you for your attention. 

Kind regards, 

Naoko Matsumoto 

Customer Service 

EPOS Japan 

[ mailto:[email-masked] | [email-masked] ]