Subject: SDW 5015 JP, Headset is dead
From: EPOS Global Support <[email-masked]>
Cc: Sara Aknooni <[email-masked]>, Marika Fujita <[email-masked]>
Date: Mon, 11 Jan 2021 11:28:27 +0000

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Vamsy Maddipati, Jan 11, 2021, 11:28 UTC (private)

**_CASE SUMMARY_**

**Company Name**: Muranaka Medical Instrument
**Contact person**: Kensuke Kamata (KKKA)
**Email**: [email-masked]
**Product name**: SDW 5015 JP
**Number of Products**: 7
**Sales Opportunity Size in Headsets**: 0
**Issue**: Headset is dead
**Current status**: Kamata sent 4 SDW units where the headsets are dead. I have reported them to Quality under SECPQ-1273. Currently waiting for update from Quality.

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