Subject: Re: CASE1484462
From: Pankaj Thapliyal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 22 May 2020 06:50:13 -0700 (MST)

still no SO placed.......Cx wants update 

From: "Rosette Modiri" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Tuesday, 5 May, 2020 22:27:04 
Subject: Re: CASE1484462 

it's to be delivered back to us and it's notated in SO to be shipped back to customer 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 5 May, 2020 02:41:09 
Subject: CASE1484462 

CASE1484462 

Customer says he have not refused the delivery, and says" The item was never refused and they only made 1 attempt to deliver it. I contacted UPS and they claim that you as the sender placed restrictions on the shipping options and I as the receiver cannot make any changes or arrangements to get my package. " 

1ZX865V00393416285 

SO1475586