Subject: Re: CASE1484811
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Wed, 13 May 2020 09:33:14 -0700 (MST)

SO for the missing parts have been created and shipped to the customer / SO1483194 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 13 May, 2020 03:27:29 
Subject: CASE1484811 

CASE1484811 

This is the case I discussed with you yesterday on SKYPE and customer has shared many images of damage and box too. 

battery is missing and plastic fan is bent. 

Please check the case.