Subject: New Reply Received - Return of order number 9602942072
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 18:28:31 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Return of order number 9602942072  Ticket comment <div dir="auto">My order status is return in progress however no one has come to collect the item. Please confirm the time and date of these items to be collected.</div>
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<div>On Thu, Sep 17, 2020, 22:02 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Summi,<br>
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<br>Thank you for contacting us.<br><br>Please note that the replacement service is not currently available for Max products.</div>
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<div>Products can be returned within 14 days via one of the following options:</div>
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<br>1- You can call our customer support team at 800-629823 to book a date for receiving the product to be returned.</div>
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<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history, then click on "Order Number" from this page <a href="https://www.maxfashion.com/ae/en/" rel="noreferrer" target="_blank">https://www.maxfashion.com/ae/en/</a>, and choose the products you want to return.</div>
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<br>3- You can visit the nearest branch of Centrepoint and return the product to the branch.<br><br>Feel free to contact us if you have any further questions.<br><br>Your friends</div>
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<span style="background-color:initial">The Support Team</span> <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1488054