Subject: New Reply Received - Order Inquiry- online transaction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 12:50:46 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Order Inquiry- online transaction  Ticket comment <div dir="auto">Thanks a lot for your reply. As you said the amount has been reversed back to my card. And I have placed a new order as well.<div dir="auto"><br></div>
<div dir="auto">Appreciate the support by customer service</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Syed Hashim</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 24 Sep 2020, 15:39 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Syed,</div>
<div>​</div>
<div>Thank you for shopping with us.</div>
<div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>We'd like to confirm you that order 9604417100 has not been placed successfully as the payment from your card used has been unsuccessful.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.</div>
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<div>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div><div>Your friends,</div></div>
</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1511065