Subject: New Reply Received - Order #:9604417495
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 12:15:06 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Order #:9604417495  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-8A8C0C79-A0B2-484A-AB0B-B1803D28FC6C rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MDQwMjMyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BDfSrls_ktZflnMsuVkgZ5CKAYjC7Y_D5Dt_67W6tcE" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span>Hi as you can see it is deducted twice. This is from my Liv account mobile app. I already request bank statement from the bank. <br><br><br><a href="https://yho.com/footer0" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, September 24, 2020, 3:30 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div>
<div>Hi Danica,</div>
<div>
<div>​</div>
<div>Thank you for reaching out to us with your concern.</div>
<div><br style="font-weight:inherit"></div>
<div>As we have checked the amount has been deducted only once. Please note that first time the amount has been authorised, this is the time 1st message gets texted to you at the time of authorization. After that amount is captured from our end, this is the time 2nd messages gets texted to you at the time of capturing the payment.</div>
<div><br></div>
<div>If you still feel the amount has been deducted twice, please share the bank statement for the date of Sep 23, 2020, and ensure that nothing is blacked out from it, transaction IDs and available balance after the deduction should be visible in the statement.</div>
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<div>Feel free to get in touch if you need further assistance.</div>
<div><br style="font-weight:inherit"></div>
<div><div dir="ltr">Your friends,</div></div>
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<div dir="ltr">The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1511122