Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 11:42:49 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Dear Babyshop Team,</div>
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<div>Thank you for your follow up email.<br><br>Once the order was cancelled, i called and was advised by the customer service agent to re-order as i mentioned to him that this particular item is still showing 1 pcs available.</div>
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<div>9604425707 is the new order number.</div>
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<div>Hope i would get it.</div>
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<div>Thanks,</div>
<div>Avinash</div>
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<br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Thursday, September 24, 2020, 3:25 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Avinash,</div>
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<div>Thank you for contacting us. </div>
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<div>I see that you’ve been expecting delivery for your order. Unfortunately, the order has been cancelled as the item is currently out to stock. </div>
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<div>We always try to maintain accurate inventory on our website, but in this case, due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</div>
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<div>I am sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</div>
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<div>The amount you paid online of AED 224.55 will be refunded back to your original payment method within 7 - 14 working days based on your bank’s processing time.</div>
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<div>The item may still be available at a local store near you, however, we cannot check the local store availability. </div>
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<div>Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</div>
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<div dir="ltr">Your friends,</div>
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<div dir="ltr">The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1511139