Subject: Ticket Assigned - Unsuccessful Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 04:58:32 +0000

Hi Abhishek Sisodia,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Unsuccessful Order Good Day,

This in reference to the below order #
9604398521
9604400229

As per the discussion with your contact center they advised to share the
screenshot of amount deductions. Which has been attached in this email.

I tried to place the order through Centrepoint mobile app. Both the time
amount was deducted but order was unsuccessful nor it is reflecting in the
order history.

The contact center executive also indicated that status of these orders are
reflecting as validation issue and couldn't be delivered.

 After selecting proceed option on the OTP  screen the app shut with error
message as XML file error. The same happened twice.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1510641